Course Content Accessibility Manager
Swarthmore College · Swarthmore, PA · Hybrid · Staff (Full-time)
Salary USD 62,000–85,000
Apply by Dec 12, 2025
Posted Nov 18, 2025
The Course Content Accessibility Manager plays a pivotal role in advancing Swarthmore College's commitment to equitable and inclusive education by ensuring that all students have equal access to high-quality learning materials.
Under the general direction of the Director of Academic Technology, the Course Content Accessibility Manager is a strategic leader responsible for overseeing and optimizing the accessibility of digital course materials. This position is responsible for managing the end-to-end remediation process and vendor partnerships, while also driving innovation and process improvements in the accessibility of digital course content. The incumbent works closely with the Digital Accessibility Program Manager and collaborates with faculty, staff, and students to ensure compliance with digital accessibility standards and foster a culture of inclusivity, serving as a key resource and strategic advisor on digital accessibility. This is a 35 hour per week position that requires ability to be on campus.
Essential Responsibilities
- Oversee the comprehensive remediation of digital course materials to ensure accessibility for students with diverse needs.
- Develop and implement innovative workflows, processes, and accountability plans to improve the efficiency, effectiveness, and quality of digital content remediation and overall digital accessibility efforts.
- Serve as a key campus resource on digital accessibility standards—including WCAG, ADA, and Section 508—and emerging best practices.
- Analyze remediation processes and costs, providing recommendations for continuous improvement and efficiency gains.
- Select, manage, and optimize vendor relationships, including contract implementation, and quality evaluation, to ensure cost-effective and high-quality remediation services.
- Consult with Student Disability Services, faculty, and other stakeholders in support of the creation of accessible course materials.
- Collaborate with stakeholders to help develop solutions to proactively enhance accessibility of course materials and reduce the need for individual accommodations.
- Partner with colleagues across departments and committees to contribute to the institutional accessibility strategy.
- Conduct quality assurance reviews of remediated materials, including manual testing using assistive technologies such as NVDA, VoiceOver, and JAWS.
- Develop and deliver training and process documentation for faculty, staff, and students on creating and maintaining accessible course content using tools we already support (e.g., Microsoft Office, Google Workspace).
- Research, evaluate, and implement new and emerging assistive technologies and tools that support best practices in digital accessibility.
- Participate in institutional committees and cross-departmental initiatives related to diversity, equity, inclusion, and accessibility (DEIA).
Who you are:
- Strong organizational, project management, and problem-solving skills with the ability to balance and prioritize multiple tasks.
- Experience mentoring student workers or staff, including scheduling, procedure documentation, and training.
- Excellent communication and collaboration skills, with the interest and ability to effectively teach others and work effectively with diverse stakeholders.
What you bring:
Required Qualifications
- Bachelor’s degree with two to five years of relevant job-related experience or an equivalent combination of education and/or experience.
- Broad familiarity with technology and a desire and ability to explore new technologies to solve problems.
- Ability to work collaboratively as well as independently.
- Demonstrated ability to select, manage, and evaluate vendors and external partnerships.
- Proficiency with Google Workspace, Microsoft Office, and academic learning management systems.
Preferred Qualifications
- Experience managing complex accessibility workflows, including remediation of various content types.
- Knowledge of digital accessibility standards (e.g., WCAG, ADA, Section 508) and assistive technologies (e.g., Kurzweil, Read & Write,NVDA, VoiceOver, JAWS).
- Experience applying Instructional Design (ID) and/or Universal Design for Learning (UDL) best practices to creating accessible instructional resources, developing training programs, and consulting with faculty on accessible materials.
- Experience managing and fixing digital accessibility issues in complex content, such as STEM documents, or familiarity with technical languages like LaTeX, HTML, EPUB, and metadata standards.
- Competency with a broad range of assistive technology tools (e.g., Kurzweil, Read & Write, VoiceOver, JAWS, NVDA), experience teaching others how to use these tools, and knowledge of new AT evaluation/implementation.
- Experience developing and implementing accessibility initiatives at an institutional level.
- Experience with library systems, digital repositories, or open educational resources.
